Nymble Support Portal
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I am getting an error for a foggy camera lens.
What does the camera record?
Why do I get an error "camera lens is foggy" frequently?
I can't connect my device to the WiFi
Why do we need to connect our device to WiFi?
Can the device cook without WiFi?
App: Device and Companion
The QR code is not appearing on the device app.
I am unable to sign up with my email ID on the app.
Which app version am I using?
Can I start a cooking session from my mobile application?
How do I re-login to the Nymble app from my phone?
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One of my spice pods/macros/liquid containers broke, but not during a cooking session.
One of my spice pods/macros/liquid containers broke during a live cooking session.
Where can I find the serial number of my device?
Where should I ideally place the device in my kitchen?
My spice pod holder is not locking properly when I put it in the pod.
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Can we remove any of the containers during the cooking process?
What if we run out of oil, water, or spices during the cooking process? Can we add more manually?
One of my containers broke during a live cooking session.
The recipe says it is on the stirring and heating stage, but my stirrer is not moving.
How do I weigh my ingredients easily?
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Cleaning & Maintenance
How can we clean the device?
Can we clean internal components, such as fluid pipes?
How often do we need to clean the device?
How often do we need to clean the exhaust?
How can we remove the exhaust filter and clean the exhaust?
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What is the power output of the device?
How should we unbox and install the device?
What are the general care instructions for the product?
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