Unfortunately, we currently do not accept any returns on spice packs. We are constantly working to improve your experience—write to us at care@eatwithny...
Mon, 10 Oct, 2022 at 10:16 PM
We highly recommend using the spices we supply. Controlling the spice blends lets us ensure you always get the right flavor and taste in our food. We’ll of...
Fri, 24 Jun, 2022 at 9:11 PM
You shall be receiving a tracking link via text/email which shall carry the reference number for you to use to track your shipment with the carriers. You ca...
Mon, 10 Oct, 2022 at 10:18 PM
To change or cancel your spice pack order, contact in-app support or via email at firstname.lastname@example.org. If your order hasn't been shipped out yet...
Tue, 11 Oct, 2022 at 12:09 AM
We ship 6 extra pod holders with the device. If one of your pod holders breaks, kindly use one of the spare ones. If you need any support on this or have qu...
Sun, 25 Sep, 2022 at 5:40 PM
Have a look at this video:
Mon, 17 Oct, 2022 at 7:47 AM
It generally takes 2–5 business days for orders to be delivered—please reach out to us if your wait time is longer than 5 days.
Fri, 24 Jun, 2022 at 8:55 PM
The spice packs are unlimited in your subscription. Order as much as you need!
Mon, 10 Oct, 2022 at 11:58 PM
First, kindly check your order status using the tracking ID/link shared in your email/text. If the above step doesn't help with the issue you are f...
Mon, 10 Oct, 2022 at 10:57 PM
If wrong or damaged items were received in your spice pack order, please contact support. We will do our best to sort this out!
Mon, 10 Oct, 2022 at 10:58 PM