Nymble Support Portal

We do not encourage you to remove any containers unless there is an error prompt requesting you to. For any questions, feel free to use our live chat featur...

We kindly request you to check the spice levels before you start cooking and place orders on the app if you are running out! Regarding oil or water, only re...

Please stop the recipe immediately and reach out to support so that we can check the broken component. Do not consume the food you were cooking.

The stirrer does not rotate all the time; it rotates intermittently. In the event you observe the stirrer stuck somewhere, we request you to send us an imag...

You can place the ingredients on the induction surface to weigh them. Remember to tare to zero after you place the container and before you start adding ing...

No, you should not move the device during cooking.

Each recipe is tested and programmed in such a way that it checks if a specific step is done before moving on to the next. This is done with the help of vis...

We would not recommend you do this unless there is some imminent danger or power surge. Contact support for queries.

We currently do not have this feature, but are working on it!

Yes, you can pause a cooking session and resume from where you left off. This is a feature we are still perfecting and would request your patience as we get...