Live Recipes

Can we remove any of the containers during the cooking process?
We do not encourage you to remove any containers unless there is an error prompt requesting you to. For any questions, feel free to use our live chat featur...
Fri, 24 Jun, 2022 at 8:19 PM
What if we run out of oil, water, or spices during the cooking process? Can we add more manually?
We kindly request you to check the spice levels before you start cooking and place orders on the app if you are running out! Regarding oil or water, only re...
Fri, 24 Jun, 2022 at 8:17 PM
One of my containers broke during a live cooking session.
Please stop the recipe immediately and reach out to support so that we can check the broken component. Do not consume the food you were cooking.
Fri, 24 Jun, 2022 at 8:16 PM
The recipe says it is on the stirring and heating stage, but my stirrer is not moving.
The stirrer does not rotate all the time; it rotates intermittently. In the event you observe the stirrer stuck somewhere, we request you to send us an imag...
Fri, 24 Jun, 2022 at 8:16 PM
How do I weigh my ingredients easily?
You can place the ingredients on the induction surface to weigh them. Remember to tare to zero after you place the container and before you start adding ing...
Fri, 24 Jun, 2022 at 8:15 PM
Should I move the device while a recipe is cooking?
No, you should not move the device during cooking.
Fri, 24 Jun, 2022 at 8:14 PM
How does the device know which cooking step to carry out, i.e when and which ingredient to dispense at what time?
Each recipe is tested and programmed in such a way that it checks if a specific step is done before moving on to the next. This is done with the help of vis...
Fri, 24 Jun, 2022 at 8:14 PM
Is it safe to turn off the device abruptly during a cooking session?
We would not recommend you do this unless there is some imminent danger or power surge. Contact support for queries.
Fri, 24 Jun, 2022 at 8:13 PM
Is there a 'Keep Warm' function?
We currently do not have this feature, but are working on it!
Fri, 24 Jun, 2022 at 8:12 PM
Can I pause a cooking session?
Yes, you can pause a cooking session and resume from where you left off. This is a feature we are still perfecting and would request your patience as we get...
Fri, 24 Jun, 2022 at 8:12 PM