App: Device and Companion

The QR code is not appearing on the device app.
Please check your network connection and retry. If this still does not work, reach out to support via chat.
Fri, 24 Jun, 2022 at 7:28 AM
I am unable to sign up with my email ID on the app.
Please use the email ID you have received communications from us on or the one where you used to update your payment method with us. If this still does not ...
Sun, 25 Sep, 2022 at 5:20 AM
Which app version am I using?
Go to My Profile Section and scroll down to the end to see the app version in the below-mentioned format: V1.0.n
Fri, 24 Jun, 2022 at 7:15 AM
Can I start a cooking session from my mobile application?
No, the mobile app has all the functionalities except the start cooking feature. This is to ensure that you are around the device and have checked all the p...
Fri, 24 Jun, 2022 at 7:09 AM
How do I re-login to the Nymble app from my phone?
On your Nymble device, please open the Nymble app and kindly scroll down to the bottom of the "My Profile" section and click "Log Out." ...
Mon, 21 Nov, 2022 at 2:33 PM
I cannot remember my password; what do I do?
Kindly click on "Forgot Password" during sign-in. This will trigger a "Password Reset" email to the same email address used to receive c...
Mon, 21 Nov, 2022 at 1:15 PM